How stupid could a restaurant be ask Sakana in Nanuet and you get the answer. For last night I went to this restaurant and ordered a Mango Chicken which upon it’s first bite tasted fine and even complimented the waitress on it. I went as far as sharing a piece with a loved one but as I bit into a third piece it felt as if the chicken turned to chewy leather. I figured it might be a bad piece and put it to the side but the Wrangler Chicken kept reappearing. When I called my waitress and asked to either exchange the dish for a less expensive dish (fried rice) she was bewildered. She spent a considerable amount of time deciding what to do and finally came to their stupid verdict I would get 1/2 price on my meal and nothing in exchange. What did the actually count how many pieces of chicken/leather that were left in the plate and divide by 2? If so I wonder if they counted the 1/2 pieces of leather that were all over it as well? This stupid decision has not only cost them a customer but has brought them bad word of mouth that can’t be replaced. Start from the basics the customer is always right especially if their eating your food.
21
December