It took over 20 years of marriage to understand this one principal most people want you to cry and yell louder before you help them find an answer. Here is some hard fought advise you should get from your 1st day in couple or friend therapy “If there angry about something no matter how stupid or silly it is and you want them to “get over it” don’t make it seem you want this”. Use your best acting skills and empathize with their feelings as if someone is sticking a needle in your arm. Then help them find a solution by saying something like this “I understand your pain please just think of this but don’t give me an answer right away (they’ll answer right away) I wonder though if it might be more helpful if….. “. Then move on to a totally different subject if at all possible even it’s the color of the walls “beautiful white color”. If this works my consultation fee is $200.00 you can leave it at my door.