What one says matters but their facial expression might matter more. Of course, nowadays with having one’s face covered it’s harder than ever to read the true story that is why the 2nd picture is up as well. The truth in what a person really thinks and the temperature between can be seen as the picture they let out is truly observed.  For example, a  seven or eight doesn’t have to get to 10 if we are truly observant.  A great sales person’s pitch isn’t as convincing if the eyes are looking away from the victim uh I mean customer.  One might try and cover up the words but only the best actors can cover up the face. Maybe instead of speaking our eyes should do a bit more listening as well.